do I take care of my wig?
Human Hair products can be treated
as you would treat your own hair, but wigs have been processed many times
and are vulnerable to damage. Using specialty products for processed
hair and using special care with your products is recommended.
Synthetic wigs and hair pieces are
heat sensitive. High
temperatures can cause the fibers to fray or in extreme cases even melt.
Stay clear of high heat from cooking stoves, curling irons and
other intense heat applications.
Comb or brush with products made for
synthetic hair. Using an
incorrect brush can frizz out the piece.
Wide tooth brushes or picks work best or you can simply finger
through the piece to restore the look.
Shampoo after 10 wears depending
upon amount of wig spray or mousse applied.
Fill a basin of mild shampoo and
swish gently in water.
Rinse thoroughly in cold water.
Gently shake hairpiece out. Drip dry.
Do not brush hairpiece when wet.
Brush into desired style when
Curls will snap back into position
when the hairpiece is completely dry.
Use only shampoo, conditioner and detangler that are
specifically formulated for synthetic hair.
Store hair similar to the way it is to
I return or exchange my hairpiece?
want you to be satisfied with your purchases. Creating lasting
relationships with our customers is our goal. If you receive an item and
you would like to make an exchange for style or color, call us. As long as
the item(s) are still in the original factory condition we will be glad to
1. Factory condition includes the following description.
- Item remains in brand new condition.
- All original tags must be included and attached.
- Item cannot have any fragrances
(examples: cigarette smoke, perfume, etc.).
- Item cannot have any hair spray, gel, or other
- Original packaging must be included.
2. Please note: If we receive an item that does not meet
the above requirements, we reserve the right to send
the item back to you and charge you $6.95 for the
return shipping & handling.
3. Each item exchanged / returned will have a $15.00
restocking fee per item.
4. Please contact us via phone or email within 7 days to let
us know about your exchange / return.
5. Please include the following in your return package.
- Your piece with the original box and / or packaging.
- A copy of your invoice.
- A note stating the reason for your exchange / return.
6. Because Human Hair products are regulated by state
laws, we cannot accept exchanges / returns on them.
call us Toll Free at 1-866-597-9447
if you have any questions!
is the difference between synthetic and human hair?
Synthetic wigs are easier to care for and lower priced. The monofilament fiber "hair" used to make synthetic wigs has "memory" which means it maintains its wave or curl, texture and volume, requiring minimal upkeep. Synthetic wigs, however, are not designed to accept a permanent wave or color change and can be permanently damaged by the use of curling irons, blow dryers or hot rollers.
Human hair is the most natural looking option. It can be cut, styled, permed or colored to suit your personal taste. Human hair wigs are more durable than synthetic wigs. However, human hair wigs are more expensive
than synthetic wigs and require more care. They have to be shampooed, dried, styled and conditioned, just like your natural hair.
They can lose their style if they get wet and frizz on humid days. If you feel that you are not able to provide the care required of a human hair wig, there are human hair-synthetic blended wigs that offer a natural look and will retain the style better than a 100% human hair wig.
are the different kinds of wig caps?
The cap is the base of the wig onto which hair is attached. Wigs are available with several different types of caps and the hair of the wig is then attached to the cap using various techniques. Each cap type has its own distinct advantages. On most wigs, hair is attached in "wefts." These are strings of hair doubled over and sewn closely together in long strands. This string is then machine sewn, hand sewn or hand tied horizontally onto the vertical lines of a wig cap.
A standard cap is the most common and most affordable cap design. The layers of hair are machine-sewed onto the cap, which has a closed lace layer at the crown. The hair is pre-designed into a specific style and the crown is often lightly teased or crimped so you cannot see down through to the cap. This type of cap often gives the hair a natural lift at the crown for volume.
A capless wig is very similar to the standard cap design. However, instead of the closed lace layer at the crown, it has vertical lace strips with open spaces between the wefts. The
open-wefting in the crown, back, and sides allows for maximum ventilation. This makes the cap lighter weight and cooler than a standard cap.
Monofilament caps are constructed using a thin, breathable nylon or polyester mesh material at the crown that gives the illusion of skin and assumes the wearer's natural scalp color by partially revealing the scalp below. Monofilament caps offer the most natural look as well as styling versatility because each hair is individually hand tied at the crown so the hair can be parted and brushed in any direction. The entire wig may be hand tied, or the wig may have a monofilament crown with wefted sides and back. Monofilament wigs are an especially good choice for those with severe or total hair loss as the cap is soft, unlike cloth material, which can be itchy to those with sensitive scalps.
do I know what color to choose?
As you are looking at our hairpieces, there will be
many colors to select from. Each of our brands has a page with sample
images of all their colors. Due to variations in web browsers,
computer operating systems, and computer hardware, the image that is shown
may not be an exact representation of the color of the product. If you are
trying achieve an exact color match we recommend purchasing the color ring
for the hairpiece you are interested in purchasing.
do I know what size wig to choose?
Wigs should be worn on your
natural hairline in both the front and the back. The average wig
size will fit most customers. If your measurements don't match
exactly to the chart, choose the larger size. All wigs have
adjustable Velcro or hooks straps that can do small
Before you measure, make
sure to flatten your hair, use a cloth tape measure and do not pull the
tape measure, just rest it over or around your head. Pulling stretches the
tape and will give you the wrong size.
1. Measure around your head
at the hairline. The "around your head" size of every wig can be
adjusted up to 1" larger or smaller to ensure a secure fit. The tape
should be just above the ear and along your natural hairline
2. Measure your head from
the nape over the crown to the top of your forehead where your natural
3. Measure your head from
the top of one ear, across the top of the head (crown) and to the top of
the other ear.
Ear to Ear
I cut, color, or perm my hairpiece?
If you're considering cutting or
thinning your wig, we recommend you look for a stylist who is experienced
in cutting wigs. Synthetic hair is not designed to accept
a perm or a color change but human hair can be colored or permed to your
do I know which wig fits best with my face shape?
1. Pull hair back and secure with pins or a
headband so hair is completely off the face.
12" from a mirror and look straight into it or have someone
take a picture of you facing straight into the camera with your
3. Outline your face with a marker on the
mirror with tracing paper, or on the photo.
4. Now look at
your face shape in the mirror or photo drawing. Choose the shape
that most closely resembles your own. If your face is a combination
of shapes, choose styles based on the following criteria, which most
flatter your particular shape.
Oval is considered by
many to be the ideal and most versatile face shape, since nearly
every style looks becoming on this facial shape. Hair pulled back or
worn in an updo shows off the oval face the most. In long styles, a
great classic look is a center or side part with hair touching
shoulders. The short-layered looks with curls and a close extended
nape focus on this oval.
This shape is round at the cheeks and a has
a circular form. There is more of the face near the ears and
gradually less curving upward and downward. The goal: to slim your
face. Hair below the chin line should be worn with a
face-lengthening center part; for hair above chin line, wear an
off-center part to interrupt the roundness. Height at the crown and
a bare forehead lengthen and slim the face. It's best to avoid short
and sleeked-back hairstyles. In short-angled styles, you are best
seen with hair brushed away from the face, building extra crown
height to narrow the roundness of your features. Though bangs
shorten the face, you can wear curly, tousled bangs or a soft wispy
fringe. Always avoid full, straight-falling bangs. Wear longer
styles closer to the face to give length.
This face is characterized by an angular
jaw and square brow, with jaw and brow being nearly the same width.
The goal: soften the sharp angle of jaw line and minimize squared-off
brow. Hairstyles which emphasize the cheekbones mid-line of the face
are most flattering. Bangs and waves at the temple also soften the
square. Wear your best styles with hair swinging forward onto the
face to reduce the angles. Hair length is best about 1-1/2" below
the chin, or extending to shoulder length to reduce and soften the
squareness of your jaw. Hair worn on the forehead is always perfect
for you, as long as it is wispy or fringed. Never wear straight
bangs. Hair turned under at the bottom also will narrow the width of
the jaw. Styles in loose curls and waves add extra dimension to the
This shape has a wide chin and a
narrow forehead. The goal: narrow the chin and widen the forehead.
Wear your hair wide and full at the top of the head and temples,
brushed away from the face and up toward the ear to widen forehead;
from the ear, angle hair forward toward the chin to soften and
narrow a strong jaw. Styles which are wide and full at the chin will
emphasize the width of the jaw line, and should be avoided. The wedge
styles, which are brushed away from the face and give width at the
forehead are perfect for this facial shape.
This is a triangular-shaped face.
This face is narrow at the jaw line, wider at the eye line, cheek
bones and even more at the brow line. The goal: diminish forehead
width and create a wider, fuller jaw effect. Soft bangs flatter this
shape, whether curly or smoother. Or wear a side part with soft
three-quarter bangs swept over one side to balance your forehead
width. The styles should be fuller at the jaw line. Upswept at the
sides and off the forehead further emphasize your feminine appeal .
A medium length to mid-neck is your best look. Fullness at the
bottom, with hair directed forward onto the cheeks gives you the
appearance of a wide chin. The soft layered bob styles are ideal. Or
if you prefer, curls or loose waves, shaped from the ears down, add
width and fullness to your chin.
This shape is long and thin, often with a
chin that tends to look pointed. There is very little difference in
width between the top, middle or bottom of your face but it is more
rounded than the square face. Hairstyles should add width and
fullness to the sides of the face and around the eyes, cheekbones
and ears. This shape benefits from a low side part, with a sweep of
hair brushed across the forehead and secured with a comb. The look
of volume with an asymmetric flow of hair to one side widens your
face and reduces length. Straight-falling bangs or bangs blended
with the sides of your hair, shorten the overall face length. Your
best hair length reaches to the middle of the neck. Favor volume
with curly or wavy styles that are very becoming, giving you the
illusion of balanced width. Wide curly bob styles are ideal for this